Move from yes / no questions and simple requests to a constructive dialogue between critically ill speechless patients, their families and providers
ANN ARBOR, Michigan – June 17, 2021 – (Newswire.com)
A new study discovers that a new communications app is helping intensive care patients overcome the terrifying and silent experience of having a breathing tube and needing a breathing machine to keep them alive. Manufactured by Vidatak, the national leader in hospital communication products for patients, families and caregivers, VidaTalk not only supports an intensive care environment in which these critically ill patients can actively participate in their care and avoid sedation, but the study also reveals how VidaTalk helps these patients communicate their needs clearly and widens family-patient communication by allowing clear and broad communication.
A family member said, “His ability to use the tablet opened up communication, which marked the start of a healthier attitude that helped him recover” and, “After using the tablet, communication has been achieved at all levels… wants, needs, humor, financial, legal… the door has opened again.
VidaTalk was developed with financial support from the National Institutes of Health National Institute of Nursing Research (NR014087) to meet the human factor requirements for critically ill patients to communicate simple messages about pain, symptoms, needs, feelings and demands during mechanical ventilation. VidaTalk allows patients to navigate a series of menu screens and make a selection using the touchscreen to select words, phrases, and picture icons that represent what they want to communicate. Typing and finger drawing allow the patient to generate new messages. Due to its intuitive design, coupled with a robust ability to serve extremely ill patients who are too weak to write legibly and unable to speak, VidaTalk has since evolved to also serve patients with limited English proficiency throughout the world. hospital, even when not ill critics.
This study reports several other main conclusions, each supported by numerous quotes from patient families, a few of which are highlighted here.
Patients were able to report their symptoms, discomfort and pain using picture icons or pain descriptors in the VidaTalk app.
A family member commented, “I remember showing off her legs and butt on VidaTalk. [body diagram] to show us what was bothering her. We were able to let the nurses know where his pain was coming from. Without being able to clearly communicate their symptoms and location, serious medical problems in intubated patients may go unnoticed, which can lead to significant delays in treatment and increased morbidity and mortality, depending on the medical omission.
VidaTalk allowed nonverbal patients to transmit complicated topics such as questions about home / family, finances, and future plans. This allowed critically ill patients to ask questions about things that needed to be treated with their care, discuss their treatment plan with families, and ask for test results.
Family members recalled how VidaTalk helped loved ones express their emotions. “I remember she pressed the button that said she was scared. She (the patient) also expressed her feeling of gratitude. She thanked us and told us that she loved us on the tablet… Her ability to express feelings of gratitude to those who were helping her was very gratifying. Another parent shared, “I was so emotional then; Harrison expressed his concerns about his condition and his feeling of hopelessness, and I encouraged him to be strong and everything will be fine.
Using the VidaTalk app has provided rehabilitation benefits including neuromotor coordination as well as psychological benefits of improved attitude, confidence and well-being.
“Everyone was aware that his overall abilities were improving, all around his ability to speak through the tablet. ”
A family caregiver described the unexpected benefits of using VidaTalk for rehabilitation: “Other unexpected benefits of the tablet were improved hand-eye coordination and other motor skills such as stretching to reach. the tablet, increased range of motion. Everyone was aware that his overall abilities were improving, all around his ability to speak through the tablet.
VidaTalk too relieved family members and restored vital family ties. A husband explained, “Excited, this is the best way to describe my feelings of being able to communicate with my wife.”
A patient’s wife expressed gratitude. “We were relieved to be able to communicate clearly with my husband, which reduced the extra stress we all felt. I can’t imagine a more frustrating and stressful situation than witnessing a loved one who is in hospital intensive care and unable to communicate clearly. We were all worried about his health and the added stress of not understanding his wishes greatly increased his frustration and our concern for his peace of mind, care and comfort. The tablet eliminated that.
VidaTalk is currently available in 19 different languages with pre-programmed and third-party verified translations, performing both text and voice output with each selection. Pain assessment involves the use of several pain scales. The languages that have been implemented are based on the frequency of languages in the United States and customer demand; the most common are Spanish, Chinese, Tagalog, Vietnamese, French and Haitian Creole. The other languages included in the app are German, Arabic, Farsi, Korean, Russian, Italian, Bosnian, Indonesian, Hindi, Polish, Portuguese and Japanese. VidaTalk has been shown to improve communication between families, nurses and mechanically ventilated patients. VidaTalk is also used as a point-of-care translation tool, helping patients with limited English proficiency to communicate with their care provider during routine care when interpreters are not readily available.
VidaTalk integrates with language service providers, serving as an additional access point to improve ease of access and ease of use around persistent workflow issues related to interpretation services. “Our vision has always been to transfer control of the timing and frequency of communications, as well as access to resources when assistive devices are needed, from providers to the hands of the patient,” said Dr. Lance Patak, CEO of Vidatak, LLC. . “We need to make it easy for everyone – providers, patients, families and the organizations tasked with this challenge. Understanding the human factors and workflow processes of all end users is essential.
Shin JW, Happ MB, Tate JA. The VidaTalk ™ patient communication application has “opened up” communication between non-vocal critical care patients and their families. Nurses in intensive care. June 12, 2021: 103075. doi: 10.1016 / j.iccn.2021.103075. Epub ahead of print. PMID: 34127362.
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